Negligent Security Insurance Investigation

Answer:

Clients often ask me if it’s okay to talk to the other side or their insurance company. If they don’t ask, we always raise the issue in the very first meeting. The answer is yes and no. Yes, if it’s your own insurance company. Give them your cooperation. You have a responsibility to do so.

They’re the ones who are going to help get your medical bills paid initially and give you some benefits of lost wages and things like that. Give them your full complete cooperation. Contact them immediately. If it’s anybody else, the answer is no. Insurance companies for property owners, the security company that was supposed to install the lights or what have you, those insurance companies have one thing in mind and that is to protect their insured, not you.

If they are contacting you, it is with the idea of gathering information from you for the benefit of their insured, not you. They do not have your interest at heart. You should not talk to them. We tell clients to give the insurance company our contact information and let them know they can call us.

At that point, it is illegal for them to talk to you about your case. They will call us. The information flow will go from our office to theirs and back and forth, which is the way it should be. If you have questions about this or any other matter, call us today.